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Exam Glossary - service management office SMO
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service management office SMO

A group or department that functions as a centre of excellence for service management, ensuring continual development and the consistent application of management practices across an organization.

ExamSimul - is the training centre for the BITIL.COM group - an organization of professionals and senior experts whose main interest is the spread of knowledge and the application of methodologies Agile, Scrum, ITIL®, PRINCE2®, CobiT®, TOGAF®, Design Thinking and Standard International. [...]

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