Exam Glossary
| Term | Main definition |
|---|---|
| gap analysis | An activity that compares two sets of data and identifies the differences; for example, comparing a set of requirements with the actual delivery, or the current state of an organization with a target future state. |
| governance | The means by which an organization is directed and controlled. |
| guiding principles | Recommendations that can guide an organization in all circumstances, regardless of changes in its goals, strategies, type of work, or management structure. |
