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Exam Glossary - customer orientation
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customer orientation

An approach to sales and customer relations in which staff focus on helping customers to meet their long-term needs and wants.

ExamSimul - is the training centre for the BITIL.COM group - an organization of professionals and senior experts whose main interest is the spread of knowledge and the application of methodologies Agile, Scrum, ITIL®, PRINCE2®, CobiT®, TOGAF®, Design Thinking and Standard International. [...]

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