PeopleCert has confirmed that all of your ITIL Foundation and PRINCE2 Foundation certifications will have a three-year expiration starting on 1/1/2023. This means,
When you attend an ITIL 4 course, you’ll find yourself among peers where you can learn almost as much as you do from the course itself.
From first certifying in ITIL Foundation in 2008, I was hooked and couldn’t get enough of it.
ITIL has guided my
The objective of this ITIL 4 trend report is to provide an international analysis of IT Service Management adption and diffusion by comparing the interest over time
PeopleCert has officially announced that the withdrawal of the ITIL® 4 Managing Professional Transition Module exam, previously scheduled for July 1, 2022, will be extended until September 30, 2022.
Management requires both technical skills and the ability to lead teams, projects, and processes. These 10 certs will help you to hone and showcase your IT management bona fides.
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Should we be talking about “ITSM”, “service management” or something else entirely in 2022?
It’s actually been a topic of constant debate for about 15
Almost exactly three years ago, ITIL 4 succeeded ITIL v3 in one of the biggest updates to the framework since 2007.
Since then,
The demands of customers today have changed both as a natural evolution and because of Covid-19.
And the new habits and expectations they’ve formed will not
Is your ITSM process lacking a collaborative approach?
“According to Claudio Restaino, Traditional IT Service Management practices assume SINGLE central control over service management processes, hardly addressing
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In the past 12 to 18 months, digital transformation meant that many organisations moved from a “marketplace” to a “marketspace”.
For example, in the training industry,
ITIL and IT4IT offer companies insider knowledge to help achieve IT success. Learn about each model and how they compare and evaluate your organization's best
In the age of DevOps, getting an ITIL certification isn't as crucial as it once was. But there are still reasons for becoming ITIL-certified. If there
Axelos has launched a new digital version of the ITIL Maturity Model. The tool helps organizations to assess their service management capabilities, their governance maturity and
