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Service Management
ITSM Tool Vendor Accreditation by Peoplecert

ITSM Tool Vendor Accreditation by Peoplecert

Are you looking to streamline your IT service management processes and align them with ITIL best practices? Look no further! ?
Today, I want to share

Published in Service Management
ITIL4's animals farm

ITIL4's animals farm

Once upon a time, on a farm called ITIL4, the animals lived under the rule of the oppressive Farmer Jones. The animals, tired of

Published in Service Management
The magical forest of ITILville

The magical forest of ITILville

Once upon a time, in the enchanting forest of ITILville, a group of animals lived harmoniously, each with their unique skills and abilities. They had built

Published in Service Management
Superman as the IT manager for the Metropolis IT Department

Superman as the IT manager for the Metropolis IT Department

Once upon a time, in the bustling city of Metropolis, Superman, the Man of Steel, found himself facing a new challenge. He had been appointed as

Published in Service Management
The Stellar Rosetta Stone of Business Success

The Stellar Rosetta Stone of Business Success

Introduction:
In the ever-evolving landscape of business, maintaining high-quality services and meeting customer expectations are paramount. To ensure smooth operations and foster strong

Published in Service Management
In the medieval realm of Draconia...

In the medieval realm of Draconia...

In the medieval realm of Draconia, where dragons soared through the skies and kingdoms thrived, the principles of ITIL4 found their way into the management of various aspects of

Published in Service Management
Change Enablement, Deployment Management, and Release Management in ITIL4

Change Enablement, Deployment Management, and Release Management in ITIL4

Once upon a time in the bustling city of Techville, there existed a company called InnovateTech, renowned for its cutting-edge technology solutions. The company had a

Published in Service Management
The detective's ITIL4-inspired investigation

The detective's ITIL4-inspired investigation

In the quaint English village of St. Mary's, renowned for its picturesque landscapes and charming cottages, a mysterious murder had taken place. The victim, Sir Reginald

Published in Service Management
Once upon a time in ITILand

Once upon a time in ITILand

In a kingdom far, far away known as ITILand, there were two esteemed knights, Sir Incident and Sir Problem. Their roles were different, but equally crucial

Published in Service Management
ITIL roles in Agatha Christie's "Murder on the Orient Express"

ITIL roles in Agatha Christie's "Murder on the Orient Express"

Here are some examples of how ITIL roles can be compared to characters in Agatha Christie's "Murder on the

Published in Service Management

ExamSimul - is the training centre for the BITIL.COM group - an organization of professionals and senior experts whose main interest is the spread of knowledge and the application of methodologies Agile, Scrum, ITIL®, PRINCE2®, CobiT®, TOGAF®, Design Thinking and Standard International. [...]

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