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Exam Glossary

Term	Main definition
net promoter score NPS	A metric used to measure customer loyalty; often used as a proxy to measure customer satisfaction.

ITIL® 4 Problem Management with exam

446.00‎€

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ITIL 4 Practitioner: Change Enablement eLearning with exam

474.00‎€

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ITIL 4 Practitioner: Change Enablement eLearning+ with exam

584.00‎€

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LSS Black Belt | Mock Exam

139.00‎€ 114.00‎€

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ExamSimul - is the training centre for the BITIL.COM group - an organization of professionals and senior experts whose main interest is the spread of knowledge and the application of methodologies Agile, Scrum, ITIL®, PRINCE2®, CobiT®, TOGAF®, Design Thinking and Standard International. [...]