Price: 584.00‎€

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The voucher allows you to take the online exam with the Examination Institute. You will receive the exam voucher code as of the purchase date. In any case, ExamSimul reserves the right to send the exam voucher in every moment after the purchase.
The voucher is valid for 12 months from the date of issue.

Peoplecert | Rescheduling an exam up to 48 hours before the start time is free of charge, for more information please click here.

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Voucher exam extension (6-month):

It is possible to extend the already valid 12-month Exam voucher for an additional 6 months, for a total of 18 months.

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ITIL 4 Practitioner: Monitoring and Event Management eLearning+ with Exam can provide delegates with an extensive introduction to the core concepts of ITIL. Learn how to systematically observe services and service components, recording, reporting, and responding to selected changes of state identified as events.

ITIL 4 Practitioner: Monitoring and Event Management exam online exam provided by BITIL.COM, that is an ATO (Accredited Training Organization) of PeopleCert for ITIL® courses and exams.

This offer package contains:

  • ITIL 4 Practitioner: Monitoring and Event Management Official eBook (key concepts, framework & practices explained) in digital format
  • ITIL 4 Practitioner: Monitoring and Event Management EXAM VOUCHER (online proctoring included)
  • Interactive eLearning (6 months access to eLearning)
  • Learning Resource Kit (Official Training Material) In depth workbook & guide for exam readiness.
  • Auto-marked sample papers
  • Free Exam Re-take (Take2)
  • Official Mock Exam

The purchase of the ITIL 4 Practitioner: Monitoring and Event Management eLearning with Exam fulfills the relevant mandatory pre-requisite (accredited course provided by BITIL.COM)

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Objectives

ITIL 4 Practitioner: Monitoring and Event Management enables professionals to efficiently

  • Detect early warnings of IT service interruption or degradation
  • Improve IT service availability
  • Proactive or early detection of incidents and problems
  • Understand service health
  • Boost availability and performance reporting
  • Reduce cost of outages and a reduction in ‘firefighting’-style approaches to incidents
  • Raise visibility of and manage dependencies that impact service value stream performance
  • Measure, assess and develop the Monitoring and Event Management practice capability in their organisation by using the ITIL Maturity Model

Who it is aimed at

  • ITSM Managers and aspiring ITSM Managers
  • Individuals working in other parts of "IT" (digital, product, development) with strong interface with service delivery
  • Existing ITIL qualification holders wishing to update their knowledge
  • Candidates taking the ITIL 4 Monitoring and Event Management Practice qualification.

Contents

  • The key concepts of the practice
  • The processes of the practice
  • The roles and competencies of the practice
  • How information and technology support and enable the practice
  • The role of partners and suppliers in the practice
  • How the ITIL capability model can be used to develop the practice
  • The recommendations for the practice success

In order to access ITIL 4 Practitioner: Monitoring and Event Management exam:

  • ITIL 4 Foundation or ITIL 4 Managing Professional Transition Certificate.

The voucher allows you to take the online exam with the Examination Institute PeopleCert. You will receive the exam voucher code as of the activation date of your account on the platform. In any case, we reserves the right to send the exam voucher in every moment after the purchase. The voucher is valid for 12 months from the date of issue.

  • Exam type: Online
  • Certification: ITIL 4 Practitioner: Monitoring and Event Management official certificate
  • Certificate type: Online
  • Language: Chinese, English, French, German, Italian, Japanese, Polish, Portuguese (Brazil), Spanish

The ITIL 4 Practitioner: Monitoring and Event Management real exam consists of 20 multiple choice questions.

  • The time allowed for the REAL exam is 30 minutes.
  • You must achieve 65% or more of all possible marks to pass
  • All questions should be attempted
  • Each multiple-choice question has a number of possible answers, of which only one is the correct answer.

Exam procedure

  1. Prepare your computer
  2. Prepare your environment
  3. Prepare your documents
  4. Starting your Exam
  5. Exam Experience

For more information about technical requirements and online exam procedure, please click here.

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.

eBook
Pages 100 pages
Version Electronic
Exams
Exam type Online Exam
N. Questions 20 MCQ
Pass Mark 65% = 13 points
Time 30 minutes
Certificates
Certificate type Online
Certification ITIL 4 Practitioner: Monitoring and Event Management
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