ITIL® 4 Specialist Create, Deliver and Support eLearning with exam
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ITIL® 4 Specialist Create, Deliver and Support eLearning with exam. Enhance your skills in designing, delivering and managing digital products and services. Upgrade your strategy, manage issues effectively and foster a culture of continuous improvement. ITIL® 4 Specialist Create, Deliver and Support exam online exam provided by BITIL.COM, that is an ATO (Accredited Training Organization) of PeopleCert for ITIL® courses and exams.
This offer package contains:
The purchase of the ITIL® 4 Specialist Create, Deliver and Support eLearning with Exam fulfills the relevant mandatory pre-requisite (accredited course provided by BITIL.COM) Frequently Asked Questions
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Objectives |
This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. “Create, Deliver and Support” module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market. |
Who it is aimed at |
ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as well as holders of existing ITIL qualifications who wish to update and develop their knowledge further. |
Contents |
The evolution of professionalism in IT and service management
Using information and technology to create, deliver, and support services
Value streams to create, deliver, and support services
Prioritizing work and managing suppliers
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In order to access ITIL® 4 Specialist Create, Deliver and Support exam:
- ITIL 4 Foundation or ITIL 4 Managing Professional Transition Certificate
The voucher allows you to take the online exam with the Examination Institute PeopleCert. You will receive the exam voucher code as of the activation date of your account on the platform. In any case, we reserves the right to send the exam voucher in every moment after the purchase. The voucher is valid for 12 months from the date of issue.
- Exam type: Online
- Certification: ITIL® 4 Specialist Create, Deliver and Support Official certificate
- Certificate type: Online
- Language: Chinese, English, French, German, Italian, Japanese, Polish, Portuguese (Brazil), Spanish
The ITIL® 4 Specialist Create, Deliver and Support real exam consists of 40 multiple choice questions.
- The time allowed for the REAL exam is 90 minutes.
- You must achieve 70% or more of all possible marks to pass
- All questions should be attempted
- Each multiple-choice question has a number of possible answers, of which only one is the correct answer.
Exam procedure
- Prepare your computer
- Prepare your environment
- Prepare your documents
- Starting your Exam
- Exam Experience
For more information about technical requirements and online exam procedure, please click here.
The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
| eBook | |
|---|---|
| Pages | 160 pages |
| Version | Electronic |
| Exams | |
| Exam type | Online Exam |
| N. Questions | 40 MCQ |
| Pass Mark | 70% = 28 points |
| Time | 90 minutes |
| Certificates | |
| Certificate type | Online |
| Certification | ITIL® 4 Specialist Create, Deliver and Support |
