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ITIL 4 Practitioner: Change Enablement eLearning with Exam can provide delegates with an extensive introduction to the core concepts of ITIL. Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change schedules.
ITIL 4 Practitioner: Change Enablement exam online exam provided by Peoplecert (Official eLearning).
This offer package contains:
- ITIL 4 Practitioner: Change Enablement Official eBook (key concepts, framework & practices explained) in digital format
- ITIL 4 Practitioner: Change Enablement EXAM VOUCHER (online proctoring included)
- Interactive eLearning (6 months access to eLearning)
- Learning Resource Kit (Official Training Material) In depth workbook & guide for exam readiness.
- Auto-marked sample papers
The purchase of the ITIL 4 Practitioner: Change Enablement eLearning with Exam fulfills the relevant mandatory pre-requisite (Official eLearning)
Frequently Asked Questions
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Objectives
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ITIL 4 Practitioner: Change Enablement enables professionals to efficiently
- Change
- Gain expertise in developing, implementing, monitoring, and communicating change plans, schedules, and the status of changes to IT products and services for stakeholders.
- Continual improvement
- Learn to align organizational practices and services with evolving business needs by continuously improving products, services, and management practices.
- AI and automation
- Ensure that applications and IT systems meet stakeholder needs, and product features are released on time, within budget and to a high standard of quality.
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Who it is aimed at
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Popular among professionals who have advanced to roles such as:
- IT Specialist: Development
- IT Specialist: Changes
- IT Specialist: Operations
- IT Manager: Development
- IT Manager: Operations
- IT Project Manager
- IT Service Manager
- DevOps Engineer
- System Administrator
- Network Engineer
- Network Administrator
- Database Administrator
- Solutions Architect
- Enterprise Architect.
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Contents
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Key concepts
- Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.
Practice success factors
- Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and efficiency of Change Enablement in achieving controlled and successful change implementation.
Practice processes
- Explore Change Enablement processes, including key activities, and learn how to integrate them into your organisation's value stream to ensure seamless and coordinated change activities.
Roles and competencies
- Focus on key roles within Change Enablement, and understand how to position the practice effectively within your organisation. Develop the necessary competencies for overseeing and managing change initiatives.
Information and technology
- See how Information and Technology can support and enable Change Enablement to deliver improvements, providing tools and systems for effective planning, tracking, and implementation of changes.
Partners and suppliers
- Explore the role of partners and suppliers in Change Enablement, understanding how to collaborate effectively to enhance change processes and ensure successful outcomes.
The ITIL capability model
- Discover how the capability criteria support the practice's capability development, ensuring alignment with industry best practices and organisational requirements for effective Change Enablement.
Practice success
- Learn strategies for succeeding with Change Enablement and understand how it is supported by the ITIL guiding principles, ensuring the establishment of robust change management practices to achieve business goals and deliver value.
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In order to access ITIL 4 Practitioner: Change Enablement exam:
- ITIL 4 Foundation or ITIL 4 Managing Professional Transition Certificate.
The voucher allows you to take the online exam with the Examination Institute PeopleCert. You will receive the exam voucher code as of the activation date of your account on the platform. In any case, we reserves the right to send the exam voucher in every moment after the purchase. The voucher is valid for 12 months from the date of issue.
- Exam type: Online
- Certification: ITIL 4 Practitioner: Change Enablement official certificate
- Certificate type: Online
- Language: English
The ITIL 4 Practitioner: Change Enablement real exam consists of 20 multiple choice questions.
- The time allowed for the REAL exam is 30 minutes.
- You must achieve 65% or more of all possible marks to pass
- All questions should be attempted
- Each multiple-choice question has a number of possible answers, of which only one is the correct answer.
Exam procedure
- Prepare your computer
- Prepare your environment
- Prepare your documents
- Starting your Exam
- Exam Experience
For more information about technical requirements and online exam procedure, please click here.
The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
| eBook |
| Pages |
100 pages |
| Version |
Electronic |
| Exams |
| Exam type |
Online Exam |
| N. Questions |
20 MCQ |
| Pass Mark |
65% = 13 points |
| Time |
30 minutes |
| Certificates |
| Certificate type |
Online |
| Certification |
ITIL 4 Practitioner: Change Enablement |
