ITIL® 4 Service Desk official Mock Exam
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Prepare to ace your ITIL® 4 Service Desk exam by taking a mock exam, that will test your knowledge and help you focus your revision efforts! Take advantage of our ITIL4 mock exams and set yourself up for success! Mock exams are one of the best ways to engage in practice & tackle exam-anxiety, through sitting in an environment that simulates examination and makes the actual examination much easier to handle. ITIL® 4 Service Desk Mock exam online exam provided by BITIL.COM, that is an ATO (Accredited Training Organization) of PeopleCert for ITIL® 4 courses and exams.
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Objectives |
PeopleCert Official Mock Exams are full, timed and marked exams arranged to give candidates a feel of the real exam and help them familiarise with the Examination interface. |
Key Benefits of taking a PeopleCert Mock Exam |
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Notes |
Prior to starting your mock exam you will be provided with the instructions and any possible information you need to know for the simulation. After you complete your mock exam, you will receive a test report with results, indicating areas of improvements based on your answer.
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Prior to starting your ITIL® 4 Service Desk mock exam you will be provided with the instructions and any possible information you need to know for the simulation. After you complete your mock exam, you will receive a test report with full marked results, indicating areas of improvements based on your answers. You can download the test report upon finishing the Mock Exam or from your profile at peoplecert.org.
Please note that, once the exam simulation has been completed, it will no longer be possible to repeat it.
Note: When multiple versions of mock exams exist (e.g. Version A, Version B, etc), each version indicates an exclusive test for the same certification.
The ITIL® 4 Service Desk real exam consists of 20 multiple choice questions.
- The time allowed for the REAL exam is 30 minutes.
- You must achieve 65% or more of all possible marks to pass
- All questions should be attempted
- Each multiple-choice question has a number of possible answers, of which only one is the correct answer.
For more information about technical requirements and online exam procedure, please click here.
The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
| Exams | |
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| Exam type | Online Mock Exam |
| N. Questions | 20 MCQ |
| Pass Mark | 65% = 13 points |
| Time | 30 minutes |
| Certificates | |
| Certificate type | Online |
| Certification | ITIL® 4 Practitioner Service Desk |
